Enhance your Business Page on Facebook with Discourse 2.6!

We will start 2012 with a big bang - new release of our software!

This post will describe first of the big changes that we have introduced in Discourse 2.6

Discourse for Facebook (public beta) - The best add-on for your business page on Facebook!

Why we have created this Facebook integration? Because there is no way to have a private & secure communication channel with your fans on your fan page today. Because there is such a great opportunity for turning Facebook into a great sales & support channel for business and turn your fans into actual happy customers!

You can start using our Facebook integration right away. Just jump to your workgroup settings (maybe makes sense to create special workgroup to support or sell to your Facebook fans?) and click on the Facebook logo.

First customize your Fan Page welcome view:

Next step is just to select Fan Page on which you want to install Discourse.

Below you can see a Fan Page landing page sample - you can choose your own logo and welcome text - we let you put there HTML so customization can be pretty deep. Below you will see sample landing page - on our own Fan Page

So you probably want to know how Discourse looks like for your customers?
Take a look at this beautiful way of exchanging files, pictures, messages, comments and tasks with your clients (click on the image to make it bigger).

Next up - we will describe:
New Notifications
iPhone app (private beta)
Workgroup navigation with All Workgroups view


Stay tuned & Happy New Year!
Discourse Team.

Private Communication with Your Brand Fans on Facebook

Got a fan page on Facebook with thousands or tens of thousands of fans there? So what do you do with sales leads that you generate there. Or customer requests? Do you have a prive space to discuss problems or opportunities with your fans?

NOW YOU HAVE!

Discourse is opening closed beta program for brands that would like to engage their fans in private conversations on Facebook.

You can share files, documents, tasks, messages and custom updates in private and secure workspace - only with hand picked person - upon his/her request.

Everything that you share there is visible only to invited people!

You can store whole conversation history in our system as well as additional information about your customers.

Your customer can invite additional people from his side - you can as well if it's necessary.

Do you want to be part of our Beta program? 

Just go to our Facebook page and sign up thru our private and secure workspace!